Refund & Cancellation Policy
Last updated: September 2026
1. No Online Checkout
This website does not provide online checkout or automatic payment. Submitting the contact form is an inquiry, not a paid order.
2. No Automatic Refund Mechanism
Because no payments are processed through this website, there is no automatic online refund mechanism here.
3. Project-Specific Agreements
Payment, cancellation, and refund conditions for an actual project are agreed separately in the project agreement between you and NorthStudioo.
4. Cancellation Before Work Starts
Cancelling before work begins depends on the terms agreed in the project agreement.
5. Cancellation After Work Starts
If a project is cancelled after work has started, completed portions of the work may be accounted for under the project agreement.
6. Delivered Work
Completed or delivered work may not automatically be refundable; applicable conditions follow the project agreement.
7. Disputes
Any dispute is handled through the project agreement and applicable law, in good faith.
8. Future Online Payments
If online payment functionality is added to this website in the future, this policy and the Terms will be updated accordingly before that happens.